Privacy Policy

Last updated: December 2025

1. Introduction

Alpha-Ecostar Ventures ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

We collect information you provide directly, including:

  • Contact information (name, email, phone, company)
  • Communications and inquiries you send us
  • Billing and payment information
  • Website usage data via cookies and analytics

3. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: You've explicitly agreed to data processing
  • Contract: Processing necessary to provide services
  • Legal Obligation: Required by law
  • Legitimate Interest: Our business interests and yours

4. How We Use Your Data

We use your information to:

  • Provide and improve our services
  • Respond to inquiries and communications
  • Send marketing and promotional materials (with consent)
  • Analyze usage patterns and improve user experience
  • Comply with legal and regulatory requirements

5. Data Sharing

We do NOT sell your personal data. We may share your information with:

  • Service providers assisting with operations (payment processors, email services)
  • Legal authorities when required by law
  • Business partners with your explicit consent

6. GDPR Rights

If you are an EU resident, you have the following rights:

  • Right to access your personal data
  • Right to rectify inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise these rights, contact us at alphaecostar@gmail.com.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Typically, we retain:

  • Contact information: Until you request deletion
  • Service data: Duration of engagement + 3 years
  • Marketing data: Until you unsubscribe

8. Cookies & Tracking

We use cookies to enhance your experience. You can control cookies via your browser settings. We use:

  • Session cookies for functionality
  • Analytics cookies to understand usage
  • Marketing cookies with your consent

9. Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no transmission over the internet is 100% secure.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Review their privacy policies independently.

11. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children. If we discover such data, we will delete it immediately.

12. Contact Us

For privacy inquiries, contact:

Email: alphaecostar@gmail.com

Address: Accra, Ghana

This Privacy Policy is subject to change. We will notify you of significant updates via email or website notice.